FAQ

What are your office hours?

Our Centers are open Monday through Friday: 9am- 5pm

Which hospitals are your providers affiliated with?

Albany Medical Center, St. Peters, Albany Memorial Hospital, and Saratoga Hospital.

Which insurance companies do you accept?

  • Medicare
  • CDPHP
  • Aetna
  • Empire BCBS
  • The Empire Plan (UHC)
  • BlueShield NENY
  • GHI
  • Workers Compensation
  • No Fault
  • MVP
  • Shared Health Network
  • Tricare
  • AARP
  • United Health Care
  • Fidelis
If you don't see your insurance company, please call our office!

Can I be referred to your practice for an injection only?

Yes. Your physician must send a prescription stating exactly what injection they want done, your insurance information and any pre-authorizations/pre-certifications that are needed. The procedure will be done in our office under x-ray guidance. When completed, your follow up appointment should be made with the referring physician.

What Can I Expect from my first appointment?

Your consultation with the doctor is in a 1 hour time slot. They will discuss your history and present pain issues. This will be followed by a physical exam and brief discussion around a treatment plan for you.

Prior to your appointment you should complete the New Patient Questionnaire found in the Forms section of our website. If for any reason you are unable to complete the form online, we will be glad to mail you a copy. This questionnaire must be completed fully prior to your arrival

The patient questionnaire must be filled out completely prior to your arrival.

Things you should bring to your first appointment:

Please arrive 30 minutes prior to your appointment so we can prepare your chart.
  • Insurance card
  • Picture ID
  • Co/pay co/insurance
  • Films (i.e. MRI, XRAYS) The actual film, not just the report
  • You should have your RECENT X-RAYS AND /OR MRI’S FOR THE DOCTOR TO VIEW.
  • All workers compensation and no-fault patients should have ALL their case and policy numbers and the name and phone number of a contact person. You must also bring in your private insurance information to be placed on file and a referral if applicable.
  • Please arrive on time. For confirmation, we will call you 24-48 hrs. prior to your appt. If you are not available, but have an answering machine, we will leave a message. If we cannot contact you for any reason, i.e. your phone is disconnected; we will cancel your appt. and fill that time with another patient.

What Types of Pain do you treat?

Types of Pain We Treat Include

  • Back Pain
  • Neck Pain
  • Arm and Leg Pain
  • Thoracic Pain
  • Post Herpetic Neuralgia
  • Sciatica
  • Carpal Tunnel Syndrome
  • Complex Regional Pain Syndrome
  • Failed Back Syndrome
  • Diabetic Neuropathy
  • Peripheral Neuropathy
  • Cancer Pain

Can I get a refill of a pain medication without an appointment?

Because many medications are controlled, you need to be seen on a regular basis to continue getting these medications. We are unable to refill or prescribe controlled substances after hours, on weekends, or on holidays. Also, we are unable to give prescription refills at surgical facilities on dates of procedure.

Our Offices

Monday-Friday: 9am to 5pm
Weekend: Closed

  • Albany Albany
    116 Everett Road
    (518) 463-0171
  • Saratoga Saratoga Springs
    3 Care Lane
    (518) 682-2240
  • Saratoga Amsterdam
    5010 Rt. 30 Ste. 104
    (518) 463-0171
  • Schenectady Schenectady
    1401 Union Street
    (518) 463-0171
  • Clifton Park Clifton Park
    1596 Route 9
    (518) 371-6772

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